Information requirements

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the framework of our website.

Contact us / Callback form

If you contact us by form on the website or by e-mail, the data you provide will be stored by us for the purpose of processing your inquiry and in case of follow-up questions. We do not share this data without your consent. Your data will be stored until the expiry of statutory retention periods.

Data storage

We would like to point out that for the purpose of simplifying the booking process and for subsequent contract processing, the website operator stores the IP data of the connection owner within the framework of cookies, as well as the name, address and credit card number of the buyer. In addition, the following data will also be stored by us for the purpose of contract processing: booked room category and booking date. The data you provide is required for the fulfillment of the contract or for the implementation of pre-contractual measures. Without this data we cannot conclude the contract with you. No data is transferred to third parties, with the exception of the transfer of credit card data to the processing banking institutions / payment service providers for the purpose of debiting the purchase price and to our tax advisor to fulfill our tax obligations. After cancellation of the purchase process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the statutory retention periods (e.g. retention period under tax law, etc.). The data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and / or lit b (necessary for the performance of the contract) of the DSGVO.

Cookies

Legal bases for the processing of personal data in this context are Art. 6 para. 1 lit. c DS-GVO and Art. 6 para. 1 lit. f GDPR. Our legitimate interest is to manage the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal information, we will not be able to manage your consents.

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. We use cookies to make our offer user-friendly. Some cookies remain stored on your terminal device until you delete them. If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. When disabling cookies, the functionality of our website may be limited.

Server log files

The provider of the pages automatically collects and stores information in server log files, which your browser automatically transmits to us. (browser type, browser version, host name, time, operating system, referrer URL). This data is not merged with other data sources and is only checked in the event of unlawful use of our website.

Your rights to information, deletion, blocking / legal remedy instruction

In principle, you have the rights to free information, correction, deletion, restriction, data portability and objection. For this, please contact us. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in some way, you can complain to the supervisory authority. In Austria, the data protection authority is responsible.